ICICI Bank is one of the leading banks in India that offers a range of banking and financial products and services to its customers. One of the innovative products offered by ICICI Bank is the Fastag, which is a smart tag that can be used for electronic toll collection on national highways across India. The ICICI Bank Fastag is a convenient and hassle-free way to pay tolls without the need for cash or change. In this article, we will explore the benefits of ICICI Bank Fastag, how to get one, documents required, how to recharge it, the charges and fees, and customer care services.
Benefits of ICICI Bank Fastag
ICICI Bank Fastag offers a range of benefits to its users.
- Firstly, it is a time-saving solution as users can pass through the toll plazas without any delay. This is particularly beneficial for those who have to travel on a regular basis as they can save a lot of time on the road.
- Secondly, ICICI Bank Fastag also helps in fuel saving as it reduces the waiting time at toll plazas, leading to better fuel efficiency.
- Thirdly, it is an easy-to-use solution as users only need to stick the Fastag on the windscreen of their vehicle and link it to their prepaid account.
- Fourthly, it facilitates cashless transactions, which is a safer and more secure way to pay tolls.
- Lastly, ICICI Bank Fastag also offers discount offers to its users, which can help them save money in the long run.
How to apply for ICICI Bank Fastag?
Users can apply for ICICI Bank Fastag through the following steps:
- Visit the ICICI Bank Fastag portal: Users need to visit the ICICI Bank Fastag portal at https://www.icicibank.com/fastag/index.page.
- Click on ‘Apply Now’: Click on the ‘Apply Now’ button available on the homepage of the ICICI Bank Fastag portal.
- Enter personal details: Users need to enter their personal details such as name, mobile number, and email ID. They also need to select the type of Fastag account (Individual or Corporate) and enter their vehicle registration number.
- Upload KYC documents: Users need to upload the KYC documents such as PAN Card, Aadhaar Card, and Vehicle RC. The KYC documents should be self-attested and in PDF, PNG, or JPEG format.
- Make payment: Users need to make the payment for the Fastag joining fee and security deposit using any of the available payment options.
- Receive Fastag kit: After successful payment and verification of KYC documents, the Fastag kit will be dispatched to the user’s registered address.
Note: Users need to have a savings account or a current account with ICICI Bank to apply for ICICI Bank Fastag. Users can also visit the nearest ICICI Bank branch to apply for Fastag or call the ICICI Bank customer care to know more about the application process.
Documents Required for ICICI Bank Fastag
The following are the documents required to apply for ICICI Bank Fastag:
- KYC documents: Users need to submit the KYC (Know Your Customer) documents such as PAN Card, Aadhaar Card, and Vehicle Registration Certificate (RC). The KYC documents should be self-attested and in PDF, PNG, or JPEG format.
- Passport size photograph: Users need to submit a passport size photograph with a white background.
- Vehicle registration number: Users need to provide the vehicle registration number of the vehicle for which they are applying for the Fastag.
- ICICI Bank savings account or current account: Users need to have an active ICICI Bank savings account or current account to apply for ICICI Bank Fastag.
How to Recharge ICICI Bank Fastag?
Users can recharge their ICICI Bank Fastag through the following steps:
- Visit the ICICI Bank Fastag portal: Users need to visit the ICICI Bank Fastag portal at https://www.icicibank.com/fastag/index.page.
- Log in to the account: Users need to log in to their ICICI Bank Fastag account using their registered mobile number and password.
- Select ‘Recharge’: Click on the ‘Recharge’ option available on the homepage of the ICICI Bank Fastag account.
- Enter recharge amount: Users need to enter the recharge amount they want to add to their Fastag account.
- Choose payment method: Users can choose the payment method from the available options such as debit card, credit card, net banking, or UPI.
- Make payment: Users need to make the payment for the recharge amount using the selected payment method.
- Confirmation: After successful payment, the recharge amount will be added to the user’s ICICI Bank Fastag account, and a confirmation message will be displayed on the screen.
Users can also recharge their ICICI Bank Fastag account by visiting the nearest ICICI Bank branch or through the ICICI Bank customer care. It is important to ensure that sufficient balance is available in the Fastag account to avoid any inconvenience during toll payments.
How to check balance ICICI Bank Fastag?
Users can check the balance of their ICICI Bank Fastag through the following steps:
- Visit the ICICI Bank Fastag portal: Users need to visit the ICICI Bank Fastag portal at https://www.icicibank.com/fastag/index.page.
- Log in to the account: Users need to log in to their ICICI Bank Fastag account using their registered mobile number and password.
- Check balance: After logging in, the available balance in the user’s ICICI Bank Fastag account will be displayed on the homepage of the account.
- SMS: Users can also check their ICICI Bank Fastag balance by sending an SMS to the ICICI Bank Fastag customer care number at 7200634353. The SMS format is “BALVehicle Registration Number” (Example: BAL KA01AB1234).
- Missed call: Users can also give a missed call to the ICICI Bank Fastag customer care number at 7200634353 from their registered mobile number. The call will automatically disconnect after a few rings, and the user will receive an SMS with the available balance in their ICICI Bank Fastag account.
ICICI Bank Fastag fees and charges
ICICI Bank Fastag fees and charges are as follows:
- Joining Fee: The joining fee for ICICI Bank Fastag is Rs. 99 (excluding GST).
- Reissuance Fee: In case of loss or damage to the Fastag, users need to pay a reissuance fee of Rs. 100 (excluding GST) for a new tag.
- Security Deposit: ICICI Bank charges a refundable security deposit of Rs. 200 (excluding GST) at the time of issuance of the Fastag.
- Threshold Amount: The threshold amount for the ICICI Bank Fastag account is Rs. 100. Users need to maintain this amount as the minimum balance in their Fastag account.
- Convenience Fee: ICICI Bank charges a convenience fee for every Fastag transaction made at toll plazas. The fee varies based on the type of vehicle and the toll plaza.
- Recharge Fee: There is no recharge fee for ICICI Bank Fastag. However, users need to pay the payment gateway charges levied by the payment gateway provider.
- Late Fee: If the threshold amount in the ICICI Bank Fastag account is not maintained, users need to pay a late fee of Rs. 100 (excluding GST) and an additional fee of Rs. 100 (excluding GST) for every subsequent day of default.
ICICI Bank Fastag Customer Care
The ICICI Bank Fastag customer care can be contacted through the following ways:
- Customer care number: Users can call the ICICI Bank Fastag customer care number at 1800-2100-104 or 1860-2670-104 for any queries or issues related to their ICICI Bank Fastag account. The customer care is available 24×7.
- Email: Users can also send an email to the ICICI Bank Fastag customer care at [email protected] for any queries or issues related to their ICICI Bank Fastag account. The customer care usually responds within 2-3 working days.
- Branch visit: Users can also visit the nearest ICICI Bank branch for any queries or issues related to their ICICI Bank Fastag account. The list of ICICI Bank branches can be found on the ICICI Bank website.
It is important to provide the correct details such as registered mobile number and vehicle registration number while contacting the ICICI Bank Fastag customer care to ensure a quick resolution of the query or issue.
Conclusion
ICICI Bank Fastag is a convenient and hassle-free solution for electronic toll collection on national highways across India. It offers a range of benefits such as time-saving, fuel-saving, ease of use, cashless transactions, and discount offers. To get an ICICI Bank Fastag, users need to provide KYC documents, vehicle documents, and other documents. Recharging the Fastag is also easy, with multiple online and offline options available. There are various charges and fees associated with ICICI Bank Fastag that users need to be aware of. Lastly, customer care services are available to assist users with any queries or issues related to their Fastag. Overall, the ICICI Bank Fastag is a must-have for anyone who travels on national highways in India on a regular basis, as it can make the journey much more convenient and hassle-free.
FAQ
ICICI Bank Fastag is an electronic toll collection system that enables automatic payment of toll fees at toll plazas without the need for cash transactions.
Users can apply for ICICI Bank Fastag through the ICICI Bank website or by visiting the nearest ICICI Bank branch.
Users need to submit a copy of their vehicle registration certificate, a passport-sized photograph, and a copy of their KYC documents such as Aadhaar card, PAN card, or driving license.
Users can recharge their ICICI Bank Fastag account through the ICICI Bank Fastag portal, by visiting the nearest ICICI Bank branch, or through the ICICI Bank customer care.
Users can check the balance in their ICICI Bank Fastag account by logging in to their account on the ICICI Bank Fastag portal, sending an SMS to the ICICI Bank Fastag customer care, or giving a missed call to the ICICI Bank Fastag customer care.
The fees and charges for ICICI Bank Fastag include a one-time issuance fee, a security deposit, and a convenience fee for recharging the Fastag account. The details can be found on the ICICI Bank website.
Users can contact the ICICI Bank Fastag customer care through the customer care number, email, or by visiting the nearest ICICI Bank branch.
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